Dear Customer,
We would like to advise you that under the government guidelines and the well being of our staff the Manufacturing site at Ashford has been suspended.
However, you will be pleased to know, we have set up all the usual and dependable support in terms of Enquiries, Quote, Order Acknowledgement, Technical Drawings or Revisions as well as Finance etc. from remote locations, enabling our level of service to continue as normal.
Naturally the lead times of manufacture will be extended, however to supplement this we wanted to offer some relief to the pressures of running any given project in which our products are specified, and therefore we are promoting a range of special measures to assist you.
Please note the following additional benefits to your quote and respective order are valid from the date of this email in the months highlighted and do not apply retrospectively to orders already placed.
- If you place your order on a proforma basis in April, May or June, you will receive an additional 5% discount from the quote value.
- If you place your order on your standard account terms in April, May or June you will receive and additional 5% discount from the quote value.
- If your order is manufactured within those months yet the project is delayed, we will protect and store your product FOC until delivery is required.
- We are offering a free fast track service within April, May and June which is a reduced lead time of 5 working days (subject to conditions).
Please call our Sales team as on 01252 645534 or email sales@sunraytimberdoordivision.co.uk
